This lesson demonstrates how to send student transcripts in Transcript Center.

Transcript
Now that we’ve covered how to upload files and log in to the National Student Clearinghouse’s Transcript Center, let’s learn to send students transcripts to one or multiple postsecondary institutions.

Once logged in to your Transcript Center user account, under Send Student Documents, you are able to send one student document to multiple requestors or send multiple student documents to one requestor.

For example, a student has applied to multiple postsecondary institutions and needs to send their transcript as part of the application process. Alternatively, you can use send multiple student documents if you receive a lot of requests from a specific requestor and want to fulfill them all at once.

Both of these processes are similar, so we will use the first example. To get started, select the option, “Send one student document,” from the Send Student Documents section.

Under the Available Students section, students with documents already loaded into the Transcript Center are displayed.

Select the radio button next to the student transcript you wish to send to another institution. In this example, let’s select the radio button for John Smith.

Note: If you chose to send Multiple student documents, check boxes instead of the radio button will be available for you to select multiple student documents.

You also have the option to select add attachment to include an additional file that needs to accompany this transcript.

Once the desired student is selected, John Smith’s details are populated in the “Selected Student” section.

Now let’s move on. Select the “Next” button.

Under the “Available Recipients” section, select the recipients for John Smith’s transcript.
If you have previously successfully sent a student’s transcript to another institution, the Most Frequently Used Recipients tab will identify recipients that you deliver transcripts to most often.

You can also use the Secure PDF Recipient tab to specify an individual recipient email address. A unique tracking number and separate passcode will be sent to the recipient to log in and download the electronic transcript.

If you have not yet delivered transcripts to any institutions via the Transcript Center, the “Institutions” tab will be presented by default for you to search for and designate the institution or institutions to which you wish to deliver this student’s transcript.

For this example, we will send the transcript to Hometown University.

To search for Hometown University, type the full or partial name of Hometown University in the Name field. In this case, type in the name, “Hometown,” and press the Enter key on your keyboard.

Under the “Available Recipients” section, select the recipients for John Smith’s transcript.
If you have previously successfully sent a student’s transcript to another institution, the Most Frequently Used Recipients tab will identify recipients that you deliver transcripts to most often.

If you have not yet delivered transcripts to any institutions via the Transcript Center, the “Institutions” tab will be presented by default for you to search for and designate the institution or institutions you wish to deliver this student’s transcript to.

For this example, we will send the transcript to Hometown University.

To search for an institution, type the full or partial name of the institution in the Name field. In this case, type in the name, “Hometown,” and press the Enter key on your keyboard.

All Institutions beginning with the word, “Hometown,” will display. In this case, only one institution starting with the word, “Hometown” was located. To deliver this student’s transcript to the located institution select the “Select” link.

Although we are only delivering this student’s transcript to Hometown University in this example, be advised that you may deliver a single student’s transcript to multiple institutions by searching for and selecting more than one institution during this process. If you selected send multiple student documents, you can select one recipient.

All Institutions beginning with the word, “Hometown,” will display. In this case, only one institution was located. To deliver this student’s transcript to the located institution select the “Select” link.

Although we are only delivering this student’s transcript to Hometown University in this example, you may deliver a single student’s transcript to multiple institutions by searching for and selecting more than one institution during this process. If you selected send multiple student documents, you can select one recipient.

Once selected, the institution will display in the “Recipients” list. Select “Next” to review and complete your transcript delivery.

Review the details of your delivery to ensure that you will be delivering the correct student’s transcript to the desired institution.

You may include a message with your delivery. However, this is an optional feature.

Select the “Send” button to complete the delivery process.

The final page will display a confirmation of your transcript delivery. It includes a Tracking number for each transcript delivered, which can be referenced to easily inquire about the status of any delivery.

You may select “Send Another Record” to perform the process again for another student, or “Done” to return to your Transcript Center home page.

Please email our support team with questions and requests for additional education.

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