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Home » FAQs » How do I correct name mismatches (Error #251, 289, 253, and 290)?

How do I correct name mismatches (Error #251, 289, 253, and 290)?

You should confirm that the student’s Social Security number is correct in your student information system (typos and transposed numbers happen all the time). If it is correct, fax a copy of the Social Security card or other government-issued ID to the Clearinghouse’s secure fax number, 703-742-7792. If it is incorrect, correct the student’s Social Security number in your student information system to ensure that we receive the correction in your next data file.

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