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Home » FAQs » I’m with a degree-granting institution (DGI) and my file is no longer available on FTP. How can I retrieve the file?

I’m with a degree-granting institution (DGI) and my file is no longer available on FTP. How can I retrieve the file?

Files are stored and available on FTP for up to 180 days. Go to “File Submission Summary” on the Reverse Transfer user interface and select “Generate” for the files you would like to access.

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