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CATEGORIES: General | The Next Generation Transcript Experience | About FASTEST | NSC SecurePrint℠
General
What does it cost to participate?
How do the three levels of service compare?
How can we generate revenue?
Do we have to sign a long-term contract with the Clearinghouse?
We already have an online ordering system, why should use Transcript Ordering?
Is reporting available?
Are there any programming requirements?
Is SIS integration available?
Do Clearinghouse Transcript Services comply with FERPA?
Does the Clearinghouse retain copies of transcripts?
Does the Clearinghouse support digitally signed transcript PDFs?
Can we digitally sign our transcripts?
Can we control our documents after delivery?
Will the transcript be on our official transcript paper?
Can students attach documents to their transcripts?
Who do my students contact if they have a problem?
The Next Generation Transcript Experience
What is the Next Generation Transcript Experience?
It is the National Student Clearinghouse’s new mobile-responsive transcript ordering solution, which makes ordering transcripts up to 50% faster than existing solutions.
Is the Next Generation Transcript Experience available on all Clearinghouse transcript services?
Yes. It is the standard ordering front-end for our FAST, FASTER, and FASTEST solutions.
What mobile devices can it be used on?
All of them! The Next Generation Transcript Experience’s responsive design works seamlessly across all mobile devices.
Will it replace the Clearinghouse’s current transcript ordering solution?
Yes. All participating Transcript Ordering institutions will be transitioned to our new solution over the 2018-19 academic year. Read our transition FAQs to learn more.
What is Transcript Order Status?
It is a separate module designed to make tracking the status of a placed order easy and quick. It is accessible via the requestors order confirmation email, the Clearinghouse web site, the institution’s Transcript Services welcome page, and — if it participates — the institution’s Student Self-Service page. The institution can also opt to place a link to it on its website.
About FASTEST
What are the benefits of using the FASTEST solution?
- Reduce workload in the registrar’s office
- Deliver high quality services to students and alumni
- Decrease administrative costs by automating processes
- Simplify electronic transcript delivery adoption
What is the cost of the FASTEST integrated solution offering to an institution?
What is Ellucian eTranscripts?
What is the relationship between the Clearinghouse and Ellucian?

Why did Ellucian select the Clearinghouse as its Strategic Partner?
- We have more Ellucian customers than other transcript ordering provider.
- As a nonprofit, the Clearinghouse actively seeks ways to provide the higher education community with cost-saving services, many of which are available to institutions for free.
- Although devoting significant resources to this project, the Clearinghouse does not answer to investors, instead:
- We are focused on the long-term success of schools and their students.
- We have a long-term commitment to the entire higher education community.
- Our goal is to provide the most robust automated transcript solution, not turn a profit.
How is this different from other transcript ordering providers?
- The Clearinghouse co-developed eTranscripts with Ellucian so it integrates seamlessly with our Transcript Ordering service and “works out of the box.” All configurations are defaulted to Clearinghouse Transcript Ordering, including those in your administrative system, cloud-based input and output traffic, and security settings. Other transcript ordering providers must perform their own configuration settings.
- Our strategic alliance guarantees that eTranscripts will function as upgrades and future enhancements are incorporated because upgrades and enhancements are co-designed and tested.
- The Clearinghouse engages with Ellucian in future proofing, in anticipation of unfolding developments in the academic credential service area.
- The Clearinghouse has significant influence on the Ellucian product road map. For example, the future development of an automated articulation process may incorporate the XML transcript data produced as part of our solution. All changes to the product roadmap for Ellucian include the integrated Clearinghouse solution.
- Ellucian developed the API exclusively for the Clearinghouse. Other transcript ordering providers can access the standard APIs. However, they must modify their ordering platforms to exchange transcript data based on the design developed and tested by the Clearinghouse and Ellucian.
Is eTranscripts available for Banner, Colleague, and PowerCampus?
What are the Ellucian eTranscripts solution requirements?
Banner | Ellucian eTranscript is delivered in Banner 8.6.2. Banner 8.6.2 is installed on Banner General and Student 8.6. Database Extension Utility (DBEU) must be applied. 8.6.1 is NOT required. |
Colleague | Release R18 is required. Ellucian eTranscript is delivered as a software update and as WebAPI 1.3. |
PowerCampus | Ellucian eTranscript is delivered in PowerCampus 8.5. |
NSC SecurePrint℠
What is NSC SecurePrint℠?
NSC SecurePrint℠ is the industry’s ONLY transcript print fulfillment service using a FISMA¹-certified and SOC 2²-compliant high security facility to process, print, and mail transcripts. Your students’ information is safeguarded using world class information security standards, printed on highly secure paper embedded with multiple security features, and delivered in tamper-evident envelopes to prevent fraud.
Our service handles all facets involved in printing and mailing transcripts, including address validation, eliminating the time-consuming burden of fulfilling hard copy transcript requests for your office. NSC SecurePrint℠ integrates easily with each of our FAST, FASTER and FASTEST transcript solutions to provide an unbeatable combination of security and end-to-end automation that scales to meet the needs of all size enrollments.
¹Federal Information Security Management Act. U.S. legislation that provides a comprehensive framework for protecting government information, operations, and assets.
²Service Organization Control 2. Organizational controls for security, availability, processing integrity, confidentiality and privacy.
What are the security features?
- Transcript PDF files are transmitted via the Clearinghouse secure network.
- Production is performed in a FISMA¹-certified and SOC 2²-compliant high secure facility.
- Transcript is printed on highly secure paper embedded with multiple security features
- Transcript and all enclosures are sent in tamper-evident envelopes
- NSC SecurePrint℠, like all other Clearinghouse services, is designed to facilitate an institution’s compliance with the Family Educational Rights and Privacy Act, The Higher Education Act, and other applicable laws.
¹Federal Information Security Management Act. U.S. legislation that provides a comprehensive framework for protecting government information, operations, and assets.
²Service Organization Control 2. Organizational controls for security, availability, processing integrity, confidentiality and privacy.
What are the configuration options?
Your transcripts and cover letters are branded and customized so they have the same look and feel as if they came directly from your office.
Other options include:
- Color or black & white printing available
- Customizable cover letter
- Your legend/grading policy can appear on the back of every transcript page, if desired
- Approved student attachments can be included
How does it work?
- Requestor orders paper transcript via your online Transcript Ordering page (FAST, FASTER or FASTEST) and uploads attachments, if any, to be sent with it.
- You upload the transcript PDF, and any approved attachments to be enclosed with it, to the Clearinghouse via our secure site.
- The Clearinghouse applies your branding and creates the print-ready file, including the cover letter, transcript legend (if you opt to provide one), and attachments.
- The file is printed on secure paper; then inserted, and sealed in a tamper-evident envelope.
- NSC SecurePrint’s intelligent barcoding process ensures that:
- Correct documents are always matched to the correct recipient.
- Each transcript page and all attachments are accounted for throughout our process.
- NSC SecurePrint’s intelligent barcoding process ensures that:
- Postage is applied, address validated, and transcript package sent.
- Requestors are notified when the transcript is sent.
How long does it take to implement?
If you already participate in one our FAST, FASTER and FASTEST transcript solutions, NSC SecurePrint℠ can be quickly added to your existing service (or included with your overall solution implementation, if you are a new Transcript Services participant). Testing and validation of your printed transcripts can be completed in as little as two weeks. You must be able to produce transcript PDFs to participate in NSC SecurePrint℠.
What does it cost?
There is no cost to your institution to participate in NSC SecurePrint℠.
How do I sign up for NSC SecurePrint℠?
If you’re ready to get started on NSC SecurePrint℠, contact your regional director.