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Please provide a few details to get started.

Who are you?

  • Business or other commercial enterprise
  • Career or internship seeker
  • Media
  • College or university
  • Outreach program (TRIO, GEAR UP, or other)
  • Education finance organization
  • Research organization
  • Government agency
  • Student, alumni, or parent
  • High school or district

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other

Which Clearinghouse service would you like to inquire about?

  • DegreeVerify
  • EnrollmentVerify

Please provide some additional details:

  • What is your anticipated annual verification volume?
  • For what purpose are you performing the verification?

What do you need help with?

  • DegreeVerify
  • EnrollmentVerify
  • DegreeVerify (Dispute the result)
  • EnrollmentVerify (Current term enrollment data)
  • Web Services
  • Professional Certification Verification

What is your question?

  • Account Number (if applicable)
  • For what purpose are you performing the verification?*
  • Enter your question below:*

What is your question?

  • Verification Service Order ID#*
  • Reason for dispute:*

What is your question?

  • Account Number
  • Enter your question below:*

What is your question?

  • Account Number (if applicable)
  • Enter your question below:*

What is your question?

  • School's Full Name*
  • Semester/Term You Want to Confirm (Example: Spring 2015)*
  • State*

What is your question?

  • Enter your question below:*

What is your billing question?

  • Account Number (if applicable)
  • Enter your billing question below:*

What is your question?

  • Enter your question below:*

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Business/Organization Name*
  • Phone
    - -

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other

What is your question?

  • Enter your question below:*

What is your billing question?

  • Account Number*
  • Enter your billing question below:*

What is your question?

  • Enter your question below:*

How can we reach you?

  • First Name*
  • Organization Name*
  • Last Name*
  • Email*
  • Title*
  • Confirm Email*
  • Phone
    - -

What can we help you with?

  • Request information
  • Transcript billing question
  • Report a problem/Get help
  • Verification Services billing question
  • Other

You can verify your enrollment, order transcripts, check your student loan and more at MyStudentCenter.org

What do you need help with?

  • Check the status of a transcript order
  • Check the status of a DegreeVerify request
  • Change a transcript order
  • Dispute the result of a DegreeVerify request
  • Other transcript-related question
  • Check the status of a student loan balance
  • Find out when current term enrollment data
    will be available via EnrollmentVerify
  • Check the status of a student loan deferment

See our instructions for checking the status of your transcript request online.

Information about how to change or cancel a transcript order can be found here.

Please provide the following information:

  • Transcript Order Number (from your credit card receipt email)*
  • Reason for dispute:*

See our instructions for checking the status of your DegreeVerify request online.

Please provide the following information:

  • Verification Services Order ID Number (located on your credit card receipt email)*
  • Reason for dispute:*

For information on your student loan balance, log onto the U.S. Department of Education's National Student Loan Data System (NSLDS) at www.nslds.ed.gov.

NOTE: If you are still enrolled and received a repayment letter, you should contact your school to verify that the deferment has been processed.

If your deferment has not been processed, please provide the following information:

  • Your Date of Birth:*
    / /
  • Your School's Full Name:*
  • State:*
  • Your Lending Institution (Bank):*
  • Description of Issue:

Please provide the following information:

  • Your School's Full Name:*
  • State:*
  • Semester You Want to Confirm (Example: Spring 2015):*

Refunds for a transcript order are reviewed on a case-by-case basis. To request a refund for a transcript order, email transcripts@studentclearinghouse.org. Please include the Transcript Order number of your transcript ordering request (located on your credit card receipt email). A representative will review your request and contact you.

Important: We cannot refund the National Student Clearinghouse fee or the fees associated with electronic transcripts.

Refunds for a verification are considered on a case-by-case basis. To request a refund for a verification, email degreeverify@studentclearinghouse.org. Please include your Verification Services transaction ID (located on your credit card receipt email).

What is your question?

  • Enter your question below:*

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Phone
    - -

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other

Which Clearinghouse service would you like to inquire about?

  • Advanced Registration
  • Meteor
  • Compliance
  • Reverse Transfer
  • DegreeVerify
  • Student Self-Service
  • EnrollmentVerify
  • StudentTracker (educational research)
  • Gainful Employment Reporting
  • Transcript Services
  • Good Student Discount Certificates

What do you need help with?

  • Advanced Registration
  • Help with an audit
  • DegreeVerify
  • Student Self-Service
  • Enrollment Reporting (CORE service)
  • StudentTracker
  • Electronic Transcript Exchange (ETX)
  • Submitting a data file via FTP
  • EnrollmentVerify
  • Reverse Transfer
  • Gainful Employment Reporting
  • Transcript Ordering
  • Good Student Discount Certificates
  • Transmission schedule question

What is your question?

  • Enter your question below:*

Select the category that best relates to your question:

  • 150% Regulations
  • Compliance Reporting Timeframe
  • SCHER Report
  • Enrollment Reporting Compliance
  • Summer Enrollment

What is your question?

  • Enter your question below:

What type of file are you trying to submit?

  • DegreeVerify
  • Enrollment
  • Electronic Transfer Exchange
  • StudentTracker

What is your question?

  • Username
  • Enter your question below:*

What is your billing question?

  • Account Number*
  • Enter your billing question below:*

What is your question?

  • Enter your question below:*

To learn more about Meteor, request information, or sign up, please visit our Meteor Network site.

How can we reach you?

  • First Name*
  • Title*
  • Last Name*
  • Email*
  • School Name*
  • Confirm Email*
  • School Code*
  • Phone
    - -

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other

Which Clearinghouse service would you like to inquire about?

  • Enrollment Reporting
  • Total Enrollment Reporting Process (TERP)
  • Meteor (real-time loan tracking and debt management tool)

Which Clearinghouse service can we help you with?

  • Submitting a member overlay file via FTP
  • Total Enrollment Reporting Process (TERP)

What is your question?

  • Account Number*
  • Enter your question below:

Please describe your billing question

  • Account Number*
  • Enter your question below:*

What is your question?

  • Enter your question below:*

To learn more about Meteor, request information, or sign up, please visit our Meteor Network site.

How can we reach you?

  • First Name*
  • School/Organization Name*
  • Last Name*
  • School/Organization Address*
  • Email*
  • City*
  • Confirm Email*
  • State*
  • Phone
    - -
  • Zip*

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other

Which Clearinghouse service would you like to inquire about?

  • DegreeVerify
  • StudentTracker (educational research services)
  • EnrollmentVerify

What do you need help with?

  • DegreeVerify
  • StudentTracker (educational research services)
  • EnrollmentVerify

What is your question?

  • Account Number*
  • Enter your question below:

What is your billing question?

  • Account Number*
  • Enter your billing question below:*

What is your question?

  • Enter your question below:*

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Government Agency*
  • Phone
    - -

What can we help you with?

  • Request information/Sign up
  • Billing question
  • Report a problem/Get help
  • Other

Which Clearinghouse service would you like to inquire about?

  • Electronic Transcript Exchange (ETX)
  • StudentTracker for High Schools
  • StudentTracker for High Schools
    through your Naviance account

How did you hear about us?

  • Please select an option*

What do you need help with?

  • Question about my reports
  • Creating my data file
  • StudentTracker for High Schools
  • Electronic Transcript Exchange
  • Submitting a data file via FTP
  • My login credentials

What is your question?

  • Account Number*
  • Enter your question below:

What is your billing question?

  • Account Number*
  • Enter your billing question below:*

What is your question?

  • Enter your question below:*

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • Title*
  • Phone
    - -

How can we reach you?

  • First Name*
  • Email*
  • Last Name*
  • Confirm Email*
  • High School/District Name*
  • Type of Organization*
  • Phone
    - -

Where are you located?

  • Number of schools in your district*
  • City*
  • Zipcode*
  • State*

Where are you located?

  • District Name
  • School Address*
  • City*
  • Zipcode*
  • State*

If you would like to sign up for StudentTracker for High School through your Naviance account, please contact your Naviance representative directly.

Please visit our Research Center website at nscresearchcenter.org.
Click here to visit our Media Center.

For career or internship opportunities, see our list of available openings.

For information about our benefits and working environnment, visit our careers site.

Call us at 703-742-4200
M-Th: 9am-7pm, ET
F: 9am-5pm, ET