User Login | FTP Login | Privacy
Careers | Self-Help | Contact Us

Home » Service Availability Status

Service Availability Status

Updates on the availability of the National Student Clearinghouse online system are available below. If you are experiencing an issue not described below, please contact us.

All Systems Are OperationalNovember 15, 2019

Important Information

Institutions located in areas impacted by severe weather during this year’s hurricane season may experience delays processing transcript requests and responding to DegreeVerify requests that require research in collaboration with impacted institutions. Please check the school’s website for closure information. We appreciate your patience as we work to assist our partner institutions.

Scheduled Maintenance

We regularly perform system maintenance for National Student Clearinghouse web applications on Sundays from 10 PM, ET - 4 AM, ET. During that time you may experience system unavailability and/or system slowness. Thank you for your patience.

Security Certificate Update

If you are a college or university experiencing issues connecting to the Clearinghouse secure site, you may need to update the security certificate used by your application or service to connect to Please see our Certificate Help page.


Contact Us