Service Availability Status
Updates on the availability of the National Student Clearinghouse online system are available below. If you are experiencing an issue not described below, please contact us.
All Systems Are OperationalOctober 18, 2018
Institutions located in areas impacted by Hurricane Michael on the southern East Coast may experience delays processing transcript requests and responding to DegreeVerify requests that require research in collaboration with impacted institutions. The Clearinghouse is actively communicating with impacted institutions and will update you as the situation evolves.
We regularly perform system maintenance for National Student Clearinghouse web applications on Sundays from 10 PM, ET - 4 AM, ET. During that time you may experience system unavailability and/or system slowness. Thank you for your patience.
Security Certificate Update
If you are a college or university experiencing issues connecting to the Clearinghouse secure site, you may need to update the security certificate used by your application or service to connect to secure.studentclearinghouse.org. Please see our Certificate Help page.
COULDN’T FIND WHAT YOU NEED?
Call us at 703-742-4200
M-Th: 9am-7pm, ET
F: 9am-5pm, ET
Online Contact Form
ARE YOU A STUDENT, ALUMNUS, OR PARENT?