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COLLEGES & HIGH SCHOOLS:

How to Contact Your Client Services Team

College and high school staff can contact their regional director for guidance on how to fully utilize the Clearinghouse to improve efficiency, reduce costs and workload, and enhance the service you provide to your students and alumni. Your client management representative will provide you with immediate assistance when you have a question or problem and also coordinate training for your staff on any of our services.

If you are a student, alumnus, or parent, please visit mystudentcenter.org.

Clearinghouse Representative Map

Select a Clearinghouse rep’s name to send him or her an email. If you are a student, alumni or parent, please visit mystudentcenter.org.

Alabama, Florida & Georgia

Joe Roof,  Regional Director
703.742.4439

Rob McTighe, Client Relationship Manager

Alaska, American Samoa, California, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Oregon & Palau

Phil Spitz, Regional Director
703.742.4851

Louisa Caldroney, Client Relationship Manager

Arizona, Colorado, Kansas, Nevada, New Mexico & Wyoming

Phil Smith, Regional Director
703.376.1487

Louisa Caldroney, Client Relationship Manager

Arkansas, Iowa, Michigan, Missouri & Wisconsin

Casey Wallen, Regional Director
336.416.9636

Sandra Burgess, Client Relationship Manager

Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island & Vermont
— Canada: New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island & Quebec

Sue Ledwell, Regional Director
703.742.3256

Gloria Jarrett Yatassaye, Client Relationship Manager

Delaware, Maryland, Pennsylvania & the Virgin Islands

Meghan Godorov, Regional Director
202.768.5921

Gloria Jarrett Yatassaye, Client Relationship Manager

Idaho, Montana, Utah & Washington
Canada: British Columbia, Northwest Territories, Nunavut & the Yukon

Dannette Sullivan, Regional Director
206.818.3646

Louisa Caldroney, Client Relationship Manager

Illinois, Minnesota, Nebraska, North Dakota & South Dakota
Canada: Alberta, Manitoba & Saskatchewan

Nancy Penna, Regional Director
703.742.3270

Sandra Burgess, Client Relationship Manager

Indiana, Ohio, Virginia, Washington, D.C. & West Virginia

Brad Hill, Regional Director
703.742.5613

Rob McTighe, Client Relationship Manager

Kentucky, Louisiana, Mississippi, North Carolina, South Carolina & Tennessee

Paul Taylor, Regional Director
703.742.4897

Laura Reichenbach, Manager, Client Relationship Team

Oklahoma & Texas

Julie Esau, Regional Director
785.226.0303

Rob McTighe, Client Relationship Manager

Puerto Rico

Alina Gomez
305.458.9211

Sandra Burgess, Client Relationship Manager